Frequently Asked Questions
Find answers to common questions about Snugr
🚀 Getting Started
How do I create an account?
Click the "Sign Up" button. Enter your email, create a password, then fill in your profile information.
Is it free to use Snugr?
Yes! Basic features are completely free. Premium features are optional.
🔒 Safety & Privacy
Is my information safe?
Yes! We use industry-standard encryption and don't share your data with third parties.
Can I block or report someone?
Absolutely. You can block users or report concerns from their profile. Our safety team reviews all reports.
💬 Matches & Messaging
How do I send a message?
Click "View Profile" on someone's card, then "Send Message" to start a conversation.
What does the heart rating mean?
Ratings are based on reviews from people who've matched with that user.
⚙️ Account Management
How do I update my profile?
Go to your profile page and click "Edit Profile" to update photos, bio, and interests.
How do I delete my account?
Go to Settings > Danger Zone > Delete Account. This removes all your data permanently.
Still have questions? Contact our support team